Why shouldn't your technology be equally as seamless and cohesive as one platform?
Communicate with your Guests in the method and language that is convenient for them- with over 10 options, ranging from regular text messaging (SMS), to Whatsapp, Facebook Messenger, WeChat, Line and more, all integrated into one easy to use platform.
Additionally, support your Team to have flawless communication internally with their own messaging system within KYC.
Monitor all Guest and Internal Team Requests from Desktop or Mobile, all the relevant information you need, at your fingertips, live in real time. From regular Requests to deliver extra towels to repeating Requests for long-stay Guests, Front Office needing their printer fixed or Chef needing Engineering to fix the oven, all your Requests easily managed with multi-image capability and full history tracking.
Manage both your Lost & Found and Packages operations with a beautiful, easy to use platform that includes multi-image capabilities, full history tracking and, most importantly, multi-signature capabilities. Ensuring that you are able to track where every single Lost & Found item and every single Package goes throughout your hotel creates deep trust with your Guests. KYC's signature capabilities also prevent unfounded accusations between hotel employees and Guests, significantly decreasing the number of Complaints and problematic situations.
Completely white labeled to your brand or hotel, the KYC Guest App is one of a kind for many reasons. We're so confident about the extraordinary adoption from your Guests (based on our track record with existing hotel partners) that we strongly encourage you to have a call with us. Find out exactly why both luxury boutique hotels and some of the largest hotels in the world all love KYC's powerful, rich Guest App.
Being the one-stop shop, we collect a tremendous amount of data for you. That’s a powerful first step. Now what do you do with all that data?
Go deeper with actionable analytics to support successful decision making across all departments, all properties.